The purpose of client advocacy is to prevent rights violations, advocate for the provision of quality of care and to review, investigate and resolve rights complaints or issues.
Our Consumer & Family Advocate informs consumers of mental health services about their rights, helps them speak for themselves or may speak on their behalf. Advocates assist consumers with complaints about rights and services and will help to facilitate resolution of issues.
Call 719-589-3671 and ask to speak to the advocate or the Privacy Officer Amy Strasser-Garcia. The advocates will talk with the consumer, staff or others as necessary to resolve complaints or help with any challenges.